Privacy Policy
Last updated: May 2026
Data controller
BACKSTAGE AGENCY LLC — 8 THE GREEN STE R, 19901 DOVER, DE — USA — emmanuelle@bankable-academy.com.
Data we collect
- Identification: first name, last name, email, phone (forms, quiz, checkout).
- Quiz answers: diagnostic questionnaire responses.
- Payment data: handled by Stripe (we never store your card).
- Technical: IP, user agent, pages visited, UTM, events (after consent for marketing pixels).
Legal basis & purposes
- Contract: deliver our services (Strategic Audit, BACKSTAGE).
- Consent: marketing emails and tracking cookies (Meta, LinkedIn, Google).
- Legitimate interest: site security, analytics, fraud prevention.
- Legal obligation: accounting, tax records.
Recipients & subprocessors
Supabase (database & auth, Singapore/EU), Stripe (payments, IE), Resend (transactional emails, US), GoHighLevel (CRM, US), Meta & LinkedIn & Google (analytics after consent), Calendly (US). Extra-EU transfers are covered by Standard Contractual Clauses.
Retention
- Prospects: 3 years from last contact.
- Customers: 10 years (legal obligation).
- Cookies: 13 months max.
Your rights
Under GDPR you can access, rectify, delete, port, restrict or object to processing of your data. Contact us at emmanuelle@bankable-academy.com. You can also lodge a complaint with the CNIL (cnil.fr).
Cookies
Marketing and analytics cookies (Meta Pixel, LinkedIn Insight, Google Analytics) are only loaded after explicit consent via the banner. You can withdraw consent at any time by clearing your browser storage for this site.